Data Processing and Your Rights

1. What Data We Collect

When you submit a contact form or send us an inquiry, we process the information you provide directly: your name, email address, phone number, company name, and the contents of your message. We also collect technical data automatically when you visit this site, including browser type, device information, IP address, pages viewed, and timestamps of visits.

For calibration and audit service requests, we may also record details about your industrial equipment, such as cyclone collector model, filter media type, and reported pressure differential readings. This information is used solely to prepare a service proposal or technical assessment.

2. How We Use Your Data

We process personal data for the following purposes:

• Responding to inquiries about pneumatic filtration audits and dust extraction calibration.
• Preparing technical proposals and service quotations based on your equipment details.
• Communicating about scheduled maintenance visits or follow-up audit results.
• Improving our website content and understanding which technical articles are most relevant to our audience.

3. Cookies and Analytics

This site uses basic analytics to understand aggregate traffic patterns, such as which technical guides are most frequently read. We do not use advertising cookies or third-party tracking for marketing purposes. Analytics data is collected in a way that does not personally identify you, and we do not combine analytics data with contact form submissions.

You can disable cookies in your browser settings without affecting your ability to browse the site or submit an inquiry.

4. Data Storage and Sharing

Your contact information and inquiry details are stored on secure servers operated by our hosting provider. We do not sell, rent, or trade your personal data to third parties. In limited cases, we may share necessary information with service providers who assist with email delivery or document storage, and these providers are contractually obligated to protect your data.

We retain inquiry records for a period of 24 months to maintain continuity in case you return with follow-up questions about a previous audit or calibration project. After this period, records are securely deleted.

5. Your Rights

You have the right to request access to the personal data we hold about you, ask for corrections if any information is inaccurate, request deletion of your records, and withdraw consent for future communications at any time. You may also request a copy of your data in a portable format.

To exercise any of these rights, contact us using the details below. We respond to all verified requests within 30 days.

6. Transparency Statement

We do not make false claims about our services, fabricate endorsements, or misrepresent our qualifications. Our website describes the technical services we actually perform: industrial vacuum calibration, pneumatic filtration audits, and dust extraction system assessment. Any performance figures mentioned in our technical articles are based on documented field observations, not hypothetical promises.

We do not claim affiliation with any equipment manufacturer, and we do not guarantee specific outcomes without a prior on-site assessment of your system.

7. Contact for Privacy Requests

For any privacy-related questions, data access requests, or concerns about how your information is handled, please contact us: